There are many companies that can help you form an LLC from the comfort of your home. Despite the rampant competition, RocketLawyer is one of the few that stands above the rest.
It has been around for more than a decade and has served countless businesses in different capacities. In this RocketLawer review, you’ll learn about the key features, pros and cons, pricing, and other relevant information about RocketLawyer so you can make an informed decision.
- Extended customer support hours: It provides support for 12 hours every weekday.
- Seven days free trial: Try all its services for seven days.
RocketLawyer overview
Since its establishment in 2008, RocketLawyer has helped over 20 million people start businesses and draw up legal documents. It’s one of the most popular online legal service providers in the industry despite having solid competitors.
Keep in mind that we may receive commissions when you click our links and make purchases. However, this does not impact our comparisons and recommendations. We try our best to keep things fair and balanced, in order to help you make the best choice for you.
The company offers its clients a comprehensive legal services subscription that includes all document filing at no extra cost to new members. It also grants them access to attorney consultation, free legal documents, etc.
It’s also one of the few services of its kind that offers a 100% satisfaction guarantee. It'll refund its clients' money within the first 30 days of initial purchase if they're displeased with its services.
Key features of RocketLawyer
Business formation
RocketLawyer provides business formation services to its clients, and this is what it's most widely known for. It has worked with thousands of entrepreneurs across all fifty states to incorporate different types of companies.
In addition to company formation, it provides customers with business name verification, complete legal documents, and other documents needed for starting and operating a business.
Online legal advice
Beyond its business formation services, RocketLawyer offers its clients the opportunity to have a phone conversation with an attorney. You can also ask questions online and get similar help from an experienced attorney.
Anyone on a membership plan can ask an unlimited number of questions. The good thing is, RocketLawyer has several attorneys who specialize in a variety of services such as business law, intellectual property, and contracts.
Document defense
Document defense is another unique feature RocketLawyer offers its clients. If a customer creates a custom contract from the company, an attorney will come to the client's aid if another party disputes the validity of your agreement.
RocketLawyer's experienced attorneys will help its clients draft a demand letter, which will most likely move the other party to comply.
Business name availability check
The company will search through the client's formation state database to ascertain the availability of their desired business name or discover if another business claims it already.
If the name is claimed by another company, the client will have to find another desired name, and they'll go through the same process again. However, if it's not taken, RocketLawyer will help its customers register and protect their business name.
Intuitive form builder
It has an intuitive form builder on its site that’s used for creating contracts and custom legal documents. Clients answer a series of questions concerning their businesses and pop-up boxes give further explanations about the laws in their formation state. The essence of the additional explanation is to ensure that the client's company complies with applicable laws.
Pricing
RocketLawyer doesn't have many LLC formation packages like some of its competitors. However, it offers two alternate options. You can either purchase its LLC formation package as a premium member or enjoy its services as a non-member.
Member
The Member option includes LLC formation for new members. You can try its 7-day free trial, after which it will charge $39.99 monthly.
- Thirty-minute consultation on any new legal issue.
- Free Legal documents with document defense
- Make inquiries from a lawyer for free
- 25% discount on registered agent services
- Discounts on the services of an attorney
- Free incorporation filing for new members and 25% off after that. Its normal pricing is $99.99.
- About 40% discount when hiring a RocketLawyer attorney
Non-member
RocketLawyer doesn't charge its non-members a monthly fee. However, it bills them individually for all the services they purchase.
Listed below are some of its charges for its services.
- Legal documents - $39.99 for every document.
- Opportunities to ask an attorney legal questions - $49.99 per inquiry
- Registered agent services - $149.99 per year.
- Incorporation filing - $99.99
- Document defense on RocketLawyer documents - $9.99 per document
- Consultation on all new legal matters - $59.99 for every consultation.
Add-on services
Registered agent services
Registered agents receive essential documents on behalf of the client's company. RocketLawyer provides its members with 25% off registered agent services which is charged at $149.99 per year.
LLC operating agreement templates
An operating agreement is a document that describes the company's management, ownership, and the members' duties, rights, and contribution.
This template ensures that the client's company operates smoothly and is available to members for free even during the free trial. However, RocketLawyer charges its non-members $39.99 per document.
Templates for organizational minutes
This template saves clients a ton of stress - all they need to do is choose their formation states, build their document, save, share or print, and then sign it.
Like other templates, it’s free for members and non-members are charged $39.99 for every document.
Ease of use
Signing up on the RocketLawyer site is relatively easy, and most of its clients attest to this in their reviews. The company has a friendly interface and offers recommendations to its clients based on their business types.
Its website also offers a digital signature service to swiftly create enforceable contracts for the client's company. RocketLawyer will provide its clients with guidance and legal assistance throughout the entire process.
Once its clients enter their business details, RocketLawyer will handle the rest. The whole registration process is simple and will take less than five minutes.
Pros and cons of RocketLawyer
Pros
- It offers clients a 7-day free trial.
- Excellent customer service
- Long track record of successful incorporations
- Its LLC formation services come with invaluable online legal services.
- 100% satisfaction guarantee
- Extended customer support hours
- Offers its clients a complimentary thirty-minute legal consultation on any new legal issues
- It grants customers access to a massive library of legal forms
- Excellent online education center
Cons
- No continuity of legal advice - it doesn't offer its clients a personalized attorney. Hence, if a client wants to talk to a lawyer on a previously discussed issue, s/he will have to start afresh.
- Its pricing is a bit complicated for non-members
Customer support
RocketLawyer provides its clients with customer support through phone, email, and chat. Its services are available every weekday from 6 am - 6 pm.
In addition to standard customer support, it has an 'Ask a Lawyer' feature on its site. After asking a question, answers are sent by email or via a phone call.
Its members get a 30 minutes phone session with a lawyer which can be especially useful for small business owners who don't have the resources to resolve complex legal issues.
Alternatives to the service
LegalZoom
LegalZoom is one of the most popular LLC formation service providers online and has served over 4 million businesses since its launch.
The company has the longest support hours in the industry. Representatives are available every weekday from 5 am - 7 pm and on weekends from 7 am - 4 pm.
Beyond filing, it has vast knowledge and expertise in legal issues. It has an established reputation, and it offers its clients a 60-day money-back guarantee. You can read the full review here.
MyCorporation
MyCorporation, one of the oldest online incorporation service providers, has established a reputation for delivering quality services promptly. It has perfected its business model over the years and helped over 4 million people form and maintain their businesses.
MyCorporation offers its clients free annual report services for a year, business name availability search, prepares and files articles of organization, and more. You can read the full review here.
Swyft Filings
Swyft Filings is one of the most reputable and reliable LLC formation companies in the industry. It offers its clients personal customer support and installment payments - which is particularly helpful for small businesses and cash-strapped entrepreneurs.
Swyft Filings stands by a 100% satisfaction guarantee, a quick turnaround time, a free 30-minute tax consultation, and a cheap one-day business formation. Read the full review here.
Conclusion
RocketLawyer has served over twenty million people with business and legal matters over the years and developed an almost unmatched level of experience.
The company is ideal for business owners who need legal advice from time to time and people who have little to no experience creating contracts.
Its customer support is one of the best in the industry with extended support hours. Also, it offers its clients online legal services, 100% customer satisfaction, and access to a vast library of legal forms.
RocketLawyer can help its clients set up an unincorporated association, draft an operating agreement and also register an S corporation. The major downside to the service is that it doesn't offer its customers a personalized lawyer, hence there's no continuity of legal advice.
However, it compensates for its downside by offering its clients excellent value for their money. It provides complete legal forms, consultations, and document reviews with an attorney.
Frequently asked questions (FAQ)
Is RocketLawyer ideal for small businesses?
RocketLawyer is perfect for small businesses that need legal advice and business formation services.
What is the RocketLawyer refund policy?
RocketLawyer will refund the total fees its clients paid them if they request a refund within the initial 30 days of purchase.
Does RocketLawyer offer its clients a publication service?
Yes, RocketLawyer offers its clients publication service, unlike most of its competitors. It charges them $299 for the service, excluding the printing costs incurred.